Training programme
Leadership & Management
Developing registered managers, deputies and senior carers into confident, retention-focused leaders.
Who it's for
Registered managers, deputies, team leaders and senior carers stepping up.
Typical duration
Modular programme — typically four half-day sessions
Delivery formats
In-house cohort or virtual live cohort
Most care leaders are promoted for clinical strength, not management training. This programme builds the supervisory, performance and governance skills that reduce turnover, improve accountability and make services easier to run.
What’s involved
- Supervision, appraisal and difficult conversations
- Performance management and capability processes
- Rota, staffing and dependency planning
- Recruitment, onboarding and retention
- Governance, audit and quality assurance
- Managing complaints and family relationships
- Leading through inspection and change
What changes for you
- Lower turnover and stronger succession within your teams
- Consistent supervision and appraisal practice
- Managers who own quality rather than react to it
Related training
Often delivered alongside
Statutory & Mandatory Training
The full mandatory matrix required for CQC registration, insurer conditions and local authority contracts.
Clinical Skills Training
Competency-based clinical skills for nursing and complex care teams, signed off by experienced senior clinicians.
Safeguarding
Levels 1 to 3 safeguarding for adults and children, mapped to local authority and CQC expectations.
Next step
Build this into a 12-month training plan.
We can audit your current certificates, identify gaps and schedule every course your service needs across the year.